Data. Marketing. Analytics.
Empower your marketing and analytics teams to make data-driven decisions with ease while driving your business towards success. Don’t let valuable insights go untapped – let us help you unleash the power of your data today!
IDEATION
Our seasoned team of consultants and industry expert engineers help our clients assess their existing CX architecture and identify a clear path forward for improving those systems, data flows and customer experiences. We have a proven track record for delivering actionable plans linked to real results rather than pure paper recommendations that never see the light of day.
SOLUTION BUILDS
When you need team leads and developers that can rapidly help you gather requirements, draft designs, perform necessary coding, oversee testing and deployment, the Solvenna team is there for you. Working collaboratively with you during execution helps put you in the best position to know how to support what is being built and help reduce your overall cost of ownership.
ONGOING SUPPORT
We can continue to work with your teams to support and enhance your CX solutions on a go-forward basis. In order to ensure you approach long term support from an optimal cost and resourcing perspective, we often take a leadership role in defining the support plan and framework to help you evaluate all possible support options and costs (internal, 3rd party, onshore/offshore, etc.).
M&A DUE DILIGENCE
We conduct IT systems due diligence to help identify transaction value drivers and mitigate risks related to the most important corporate asset…customer data. We assess fit specific to reporting, analytics, marketing, sales, customer service and customer data repositories. This is a commonly overlooked component of an acquisition that later cripples a go to market strategy.
Each of the above services are available as separate offerings or can be combined for complete end-to-end assistance.
Continue below to learn more about Solvenna, our solutions and our people.
IDEATION AND PLAN OF ACTION
Our seasoned resources help align corporate objectives with customer experience goals by defining actionable next steps, roadmaps, ROI and impacts to an organization. Do you want external assistance for identifying best in class CX solutions and modern architectures? What is right for your organization, your budget? Do you have the staff resources and time to compile such an extensive document?
SOLUTION BUILDS
Our data management and data engineers help our clients create a holistic view of the customer through the implementation of MDM or CDP solutions that expose that data at the right time at the point of interaction. Our marketing technologists help define and implement customer engagement, campaign management, lead management, real-time personalization, lead scoring and marketing resource management solutions.
ONGOING SUPPORT
We work closely with client executive teams to identify and establish the best resourcing and vendor mix for your ongoing budget, skill set and support needs. We typically help “quarterback” this transition from project to business as usual. We ensure this transition actually happens and that you don’t get stuck in a position where the delivery team moves on to their next project with no operational support processes in place.
M&A IT DUE DILIGENCE
Companies need to evaluate customer data assets in potential relationships with the same rigor given to finance, alignment, operations or culture. Solvenna resources can conduct due diligence assessments related to your customer data assets. We can help you be diligent and thorough in the pre-integration evaluation. We find that all too often issues that are pushed off to post-acquisition impede progress and ROI. Don’t be caught off guard or ignore red flags related to customer data and customer engagement solutions.
Why Solvenna?
The best way to understand why we are different is to start a conversation with us. Our clients become our partners, our friends. We are committed to making your projects a success, making it as easy as possible for you along the way and driving real change to your business. Send us your info and we’ll be in touch.