Ensuring that all inbound leads are automatically processed and routed as quickly as possible, even during off hours, has become the a key difference towards winning deals in the world of multi-family property management leasing. When companies are attentive to requests and interests, they are… Read More »Lead Management; Automate or Lose the Deal!
Todd Midura joins us on ‘Is The Customer Always Right?‘ as we talk about two interactions he had with the same company resulting in two very different experiences – one amazing and one not so amazing. Todd has spent most of his career in brand… Read More »Episode 003 – Todd Midura – American Express x 2
Most multifamily property management companies are significantly lessening their earnings potential because they have not properly focused on internal technology capabilities. These companies are typically not aware of all opportunities for cost management and they are unable to accelerate revenue as quickly as they should… Read More »Multifamily Property Management Technology Problems Made Easy
Extending our Data, Marketing and CX offerings to now include Data Science, Machine Learning and Artificial Intelligence capabilities.
Ken Lubin joins us on ‘Is The Customer Always Right?‘ as we talk about a challenging ski season in the Northeast and Ken’s passion German cars manufacturer BMW. Ken is a managing director at global executive search firm ZRG Partners and founder of several podcasts… Read More »Episode 002 – Ken Lubin – Vail, Epic Pass & BMW
In this inaugural episode of ‘Is The Customer Always Right Podcast‘ we talk to Eric Steele, Vice President, Business Development at Dalkia Energy Solutions where he helps enterprise customers design, finance and implement efficient and renewable energy projects to reduce power consumption across various industries.… Read More »Episode 001 – Eric Steele – Local Breakfast & Dunkin Donuts
Inbox Placement is critical to your email marketing program
Enabling an organization with the ability to react and influence the customer’s experience in real-time based on ML/AI models and now we are approaching the holy grail!