Our podcast, “Is The Customer Always Right?” asks guests a simple, but often challenging question:
What is your best and worst customer experience ever?
We then try to break down the good and bad uncovering some ways companies can improve upon their customer experience and highlight how some companies are creating amazing, memorable experience delighting their customers.
Subscribe on your favorite podcast network or view episodes below.
Spotify
Apple Podcasts
Google Podcasts
Anchor
CastBox- Episode 003 – Todd Midura – American Express x 2
Todd Midura joins us on ‘Is The Customer Always Right?‘ as we talk about two interactions he had with… Read More »Episode 003 – Todd Midura – American Express x 2 - Episode 002 – Ken Lubin – Vail, Epic Pass & BMW
Ken Lubin joins us on ‘Is The Customer Always Right?‘ as we talk about a challenging ski season in… Read More »Episode 002 – Ken Lubin – Vail, Epic Pass & BMW - Episode 001 – Eric Steele – Local Breakfast & Dunkin Donuts
In this inaugural episode of ‘Is The Customer Always Right Podcast‘ we talk to Eric Steele, Vice President, Business… Read More »Episode 001 – Eric Steele – Local Breakfast & Dunkin Donuts