Todd Midura joins us on ‘Is The Customer Always Right?‘ as we talk about two interactions he had with the same company resulting in two very different experiences – one amazing and one not so amazing. Todd has spent most of his career in brand… Read More »Episode 003 – Todd Midura – American Express x 2
Ken Lubin joins us on ‘Is The Customer Always Right?‘ as we talk about a challenging ski season in the Northeast and Ken’s passion German cars manufacturer BMW. Ken is a managing director at global executive search firm ZRG Partners and founder of several podcasts… Read More »Episode 002 – Ken Lubin – Vail, Epic Pass & BMW
In this inaugural episode of ‘Is The Customer Always Right Podcast‘ we talk to Eric Steele, Vice President, Business Development at Dalkia Energy Solutions where he helps enterprise customers design, finance and implement efficient and renewable energy projects to reduce power consumption across various industries.… Read More »Episode 001 – Eric Steele – Local Breakfast & Dunkin Donuts